The hypermarket stores combined groceries with general merchandise, and made bigg’s well known in Cincinnati for being a mass merchant. bigg’s sold a high volume of goods at a low margin. Although the look and size of bigg’s stores has changed throughout the years, we still offer the famous “bigg buys”. bigg's buys are temporary reductions on prices to manufacturer rebates and allowances. bigg’s always passes the savings on to the customer.
The quality of our combined Remke and bigg’s associate teams is second to none and this is reflected in the positive feedback from our customers regarding their experiences while shopping our stores. In addition our company now has even greater buying power and can offer even greater values to our customers. We also have introduced a tremendous additional value to our customers by offering them fuel discounts on their groceries.
As Remke bigg’s has spanned the centuries, from 1897 to the present year, we have always remained on the cutting edge of technology. From the purchase and warehousing of product, to our Information Technology System, to the Front End System, to our Preferred Customer Program, Remke bigg’s is state-of-the-art. We’re proud of our heritage and proud of the fact that some things never change... Remke bigg's is here to stay.
Remke bigg’s has always concentrated on customer service. All supermarkets claim to give good customer service, but at Remke bigg's this is our way of life and all customer requests are treated the same whether it is made of a bagger, a cashier, a store director or the president of the company. For example, at other supermarkets, when a customer asks a clerk where an item might be located in the store, they more than likely would reply that it is in aisle so and so. At Remke bigg’s we walk the customer to the item to make sure that they find it. This kind of service is found in all of our departments. We make sure that the customer gets what they want. If they want a special cut of meat, the meat cutters cut it for them. If they want their lunch meat cut a certain way in the deli, we make sure that it is sliced that way.
Of course Remke bigg’s cannot exist except within the extraordinary communities we serve. We are always amazed at the tremendous effort on the part of so many people to make this world a better place. We want to help. That is why Remke bigg’s instituted the Caring Neighbor Program whereby schools, churches, and other non-profit organizations can earn thousands of dollars every year with our 4% rebate program. We also want to publicize the good that goes on in our community. Once a year, Remke bigg’s hosts the Remke Charity Golf Classic which raises money to benefit The Point/Arc of Northern Kentucky. Their mission is to provide opportunities to people with intellectual/developmental disabilities to reach their highest potential educationally.
Remke bigg’s, along with the help of their extraordinary customers raise a large sum of money on behalf of the American Heart Association, Muscular Dystrophy Association, The Cancer Society, and many food banks in the Greater Cincinnati and Northern Kentucky area.
The success of Remke bigg’s was brought about by diligent work and insight into the future by a variety of thoughtful employees over the years. This is reflected in our mission statement:
“Our mission is to be the distinctively superior neighborhood market, with dedicated associates who consider serving others a privilege. We pledge competitive prices with the freshest and highest quality products available, in clean, attractive stores… all day, every day… since 1897!”
The future is also very much dependent on the same and we will only grow to the extent we can service our customers.