The hypermarket stores combined groceries with general merchandise, and made bigg’s well known in Cincinnati for being a mass merchant. bigg’s sold a high volume of goods at a low margin.
The quality of our combined Remke and bigg’s associate teams is second to none and this is reflected in the positive feedback from our customers regarding their experiences while shopping our stores. In addition our company now has even greater buying power and can offer even greater values to our customers. We also have introduced a tremendous additional value to our customers by offering them fuel discounts on their groceries.
As of April 2012, Remke Markets operates 13 locations in Ohio and Northern Kentucky.
In the fall of 2013, Remke Markets returned to their roots by dropping the name bigg's from the banner. The new branding included a revived look to the logo with new elements that were rustic with a natural color palette, textures and icons. These changes reflect the qualities of fresh and natural while emphasizing their wholesome family business built on goodness, integrity and customer trust.
As Remke Markets has spanned the centuries, from 1897 to the present year, we have always remained on the cutting edge of technology. From the purchase and warehousing of product, to our Information Technology System, to the Front End System, to our Preferred Customer Program, Remke Markets is state-of-the-art. We’re proud of our heritage and proud of the fact that some things never change... Remke Markets is here to stay.
Remke Markets has always concentrated on customer service. All supermarkets claim to give good customer service, but at Remke this is our way of life and all customer requests are treated the same whether it is made of a bagger, a cashier, a store director or the president of the company. For example, at other supermarkets, when a customer asks a clerk where an item might be located in the store, they more than likely would reply that it is in aisle so and so. At Remke we walk the customer to the item to make sure that they find it. This kind of service is found in all of our departments. We make sure that the customer gets what they want. If they want a special cut of meat, the meat cutters cut it for them. If they want their lunch meat cut a certain way in the deli, we make sure that it is sliced that way.
Of course Remke Markets cannot exist except within the extraordinary communities we serve. We are always amazed at the tremendous effort on the part of so many people to make this world a better place. We want to help. That is why Remke Markets instituted the Caring Neighbor Program whereby schools, churches, and other non-profit organizations can earn thousands of dollars every year with our 4% rebate program. We also want to publicize the good that goes on in our community. Once a year, the Remke Charitable Foundation, Inc. hosts the Remke Charity Golf Classic which raises money to benefit The Point/Arc of Northern Kentucky, Cincinnati Children's, CATC (Cincinnati Arts and Technology Center) and Alex's Lemonade Stand (Formerly Malia's Cord Foundation).
Remke Markets, along with the help of their extraordinary customers raise a large sum of money on behalf of the American Heart Association, Muscular Dystrophy Association, The Cancer Society, and many food banks in the Greater Cincinnati and Northern Kentucky area.
The success of Remke Markets was brought about by diligent work and insight into the future by a variety of thoughtful employees over the years. This is reflected in our mission statement:
“Our mission is to be the distinctively superior neighborhood market, with dedicated associates who consider serving others a privilege. We pledge competitive prices with the freshest and highest quality products available, in clean, attractive stores… all day, every day… since 1897!”
The future is also very much dependent on the same and we will only grow to the extent we can service our customers.